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A two-sided marketplace for logistics

Fletech connects transport owners with logistics companies and cargo owners.

We helped define, design and engineer the marketplace, directory and WhatsApp AI layer that make those connections useful.

Our role
Product Design, Engineering
For
Transport owners, drivers, cargo givers and logistics agencies
Platform
Web and WhatsApp
Stack
Bubble · Abrachat (WhatsApp)
Fletech empty-trips marketplace screen with listings, filters and available return journeys.

Give the work somewhere to be found

The marketplace gives transport owners and cargo givers a durable place to publish what they can offer and what they need moved.

Listings carry the details that matter in freight: origin, destination, timing, vehicle type and the kind of load involved. Profiles and directory views add context about the companies and operators behind them.

A truck can be full one way and empty the next

A transport owner may have a load going to a destination, then need to come back without cargo. That unused capacity still represents time, fuel and a missed opportunity.

Fletech brings route, timing, vehicle information and the people responsible for the work together around the next possible load.

Let people talk to the directory

The next version of Fletech added an AI agent through WhatsApp. Users can speak to the directory in the channel they already use, complete onboarding and find opportunities that fit their transport or cargo needs.

The AI layer does not replace the directory. It gives people another way to reach the information and matches that make the marketplace useful.

Fletech WhatsApp onboarding and cargo-match messages alongside a matching cargo notification.

Trust has to travel with the opportunity

A match is only useful when the people behind it have enough context to decide whether to continue. Fletech gives both sides profiles, directory information and a way to contact the person or company connected to a listing.

The product is designed around the next conversation: enough structure to make the opportunity visible, enough context to make it worth following.

Fletech user setup and profile screens for transport operators.

From a management dashboard to a live marketplace

Jams helped Fletech define the pivot, refactor the existing app and build the product around the newly understood problem. The work moved through the directory, listings, onboarding and matching, then added the WhatsApp AI layer.

The result is a system that connects a physical network of vehicles, routes and cargo with a digital experience people can use to find their next opportunity.

Fletech company and transport profiles with vehicles, cargo types, service zones and WhatsApp contact actions.

Go from idea to live app

We’ll help define the product, make the difficult choices and move from working idea to something people can use.

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